Certified 2016 Lexus ES 350 in Scottsdale , AZ

“ Jim was kind and helpful to deal with. There was no pressure, just useful information. Thank You Jim ”

“ Jim was very patient and professional throughout the whole experience as well as helpful answering all questions and doing research ”

“ We are long-time customers and we ABSOLUTELY LOVE this dealership, especially the Service Department! In fact, we won't buy another brand because we wouldn't be able to visit the Service Department. We have worked with Debi Hogue for years, and we adore her. Debi is up-front and honest with us, prepares us for our next maintenance service, and makes us feel like VIP's each time we visit. Though Debi isn't in Sales, she sold us our last Lexus from Bell Lexus because of her dedication to us and her honesty in all of our maintenance appointments. It's so wonderful to work with people who care about their customers, and their company. If you are looking for maintenance on your Lexus, ask for Debi! You will not regret it. ”

“ Nick got me the exact car I was looking for with no hassles or problems. Great guy and easy to talk to and listens to the customer. Would not hesitate recommending him to any of my friends. ”

“ I am always pleased to bring my car into Bell Lexis Scottsdale. Customer service is always outstanding! My service guy is Mel who is amazing. Today I am being serviced by Gary Womner, he is just as amazing very detailed and explains everything very well. I will bring my car her as lon as I am here in Arizona. Top notch dealership! ”

“ I went in for front strut rod replacements, 4 wheel alignment and engine insulator replacement. My car was repaired within 5 hours, and the quote was less than the independent shop I visited previously. I appreciate Dieter's willingness to have his mechanics work on my older, high mileage vehicle! Superb work and great customer service. ”

“ I am convinced that Lexus truly is the best there is in customer service when it comes to service post auto purchase. No matter what Lexus I go to, what state I am in, it is always top notch. I am sorry to say that I will probably be leaving the Lexus family soon as they can't seem to compete in the fully Electric Vehicle market in the States yet. Until then, my loyalties reside with Bell Lexus and my amazing service manager, Mike Fisher. I have texted Mike with emergencies and he has responded with no issues, never makes you feel like you don't know what you don't know, and is always helpful, courteous, friendly, knowledgable and 100% professional. Disclosure is prompt, price discussion and options are always clear and there are no games, never. I am so grateful customer service like this still exists in a world where we struggle to find honorable activity. Thank you Bell Lexus for leading and maintaining the professionalism and integrity welcomed by your customers. ”

“ Duarte is amazing and a big reason for purchasing from this dealer. He is knowledgeable, funny, honest and more than willing to go above and beyond. Also, he is not pushy and for the most part just let us look around with no pressure. Overall a great experience and it was actually fun buying a vehicle here (never thought I would say that). Every time I think about purchasing a vehicle I love the research but dread the dealer experience. Not so here. This was the best dealer interaction I have had and I've dealt with Volvo, Ford, VW, GMC, Chevy, Mercedes, Nissan, Jeep and a few others. ”

“ The service and staff are wonderful & through When it comes to servicing my Lexus Always a pleasure Shannon ! Thank you ”

“ Personalized service with a smile from Mike Fisher, and hospitality from Tammy and staff. It feels like my home away from home. I feel so safe in my 2015 Lexus RX 315, and even safer knowing the Bell Lexus experts are looking after me. ”

“ After a bit of back and forth (5 Visits) to this location Sales Associate Nick helped me come to an agreement with upper management and close a deal on the purchase of my new car. Unknown to them I myself have previous experience in the Car Sales industry as well as having an extensive list of mentors from Sales and Finance reps all of the way up to General Managers and Owners who all contributed in some way to help make an informed decision. Honestly I could have gone with any of my contacts to purchase my car but I would have had to go out of my way and travel out of state. Simply I chose Bell Lexus because they treated me with respect and decency. Although they did try to up sell me on multiple occasions we were able to get past it. If you are looking a for a new Lexus I recommend you visit this location. I would have given a 5 star review but to be completely honest generally if I'm not able to close a deal within the 1st or 2nd visit I just walk away. As mentioned before the high caliber of customer Service Nick and the rest of the team at Bell Lexus delivered had a large influence on my decision to make my purchase. ”

“ Claire Padget, the Sales Consultant at Bell Lexus was the best car salesperson we ever worked with! She helped us evaluate all of the options in the various models so we could be sure we were getting exactly what we needed and wanted, she exhibited NO pressure for us to make a purchase and when we did go through the purchase process, she actually helped us get to the best (lowest) price possible. She also was very open to us leaving the showroom and going across the street to compare the Lexus SUV to a Porsche SUV, which we did and quickly came back to Lexus! I can't think of anything I would want from a sales person! Thank you Lexus and thank you Claire! ”

“ The only dealer to go to in Scottsdale, their attention to detail is wonderful and the staff are always a pleasure to deal with. ”

“ We have been coming here for oil changes on our current Lexus, we stopped in for another and decided to take a look at the new NX 300 models. Our salesperson Cameron was awesome, no pushy sales, very informative and a great attitude. Negotiation was quick and to our liking, overall everything form sales, to finance, to delivery was top notch. Thank you to the Team at Bell Lexus, you're a big part why we chose to stay in the Lexus family!! ”

“ Wonderful car-buying experience. No pressure sales tactics. See Gary for your car buying needs. ”

“ This dealership is pristine. The cafe area was relaxing and quiet and had amazing food options. I was helped immediately and told to wait briefly. I felt taken care as soon as I pulled into the service center. Nick Amar helped me and was very nice and listened to my concerns. He fixed my mirror very quickly and it was free of charge. I will go back whenever I need help again and I will recommend this dealership to others! Wow! ”

“ It's going to be difficult to find a better Lexus dealer in the United States This dealership has exceptional service friendly people in a great environment ”

“ I bought my "first" Lexus and Jim Harrison was very helpful to us when we purchased my new car. ”

“ Gary Williams is a great guy and an honest salesperson. ”

“ I had an excellent experience with Richard Reckley. He helped me find the perfect car and made buying my Lexus easy. I would definitely recommend him and Lexus North Scottsdale. ”

“ Kevin Wilson made my experience at Bell Lexus in N. Scottsdale stress free. It had been 17 years since I purchased my last vehicle and Kevin made it seamless. He was so accommodating, staying late, making sure I got everything I needed and helping me with my trade-in. Any friends and family I have that need a car will get one of Kevin's business cards. Thanks Kevin! ”

“ We just bought a 2019 NX300 from Amy Dudley she is the best. Amy did not put any pressure on us like some sales people do. Amy made us feel right at home in fact all the people there did. This is our second Lexus and we have been very pleased with Lexus. After we purchased the car the next day Amy delivered it to our house in Prescott Valley which is a two hour trip from Bell Lexus. That is the kind of dealership and people that work for Bell Lexus. So if you are thinking about getting a new car go see Amy you will not be disappointed. Eric and Donna Thompson ”

“ Nick Winkey and the staff at Bell Lexus took their time to make my experience easy and thorough. I was in and out of there in no time with a perfect car at the perfect price. Nick listened to my needs and made sure that all was met. He made buying a car painless and fun. ”

“ Great Service and Gary Kreutz really nice guy and respectful but for sure I'll bring my car again to Bell Lexus North Scottsdale 5 stars ”

“ Great customer service got the part that I needed fast and courteous. ”

“ Today was the third time in 2019 that I had visited the Service Dept. at Bell Lexus No. Scottsdale, & each time, my Service Consultant -- Martin Nadirsha -- provided stellar, unparalleled service. Martin's positive, unbridled enthusiasm & comprehensive approach is so very positive & refreshing. Attention to detail & a willingness to ensure total customer satisfaction is both glaringly apparent & totally appreciated. Whether it was replacing my RX's battery (under warranty) on the initial visit while on vacation this past January, the 20K mile Scheduled Maintenance two weeks ago, & a Backup Key Replacement today, Martin & his cohorts in Service moved swiftly to get the task at hand completed in a thorough, timely manner. In short, that's why as a full-time No. Scottsdale/Valley resident since Q2 this year, Bell Lexus is now my dealership of choice. Thank you again Martin, Service, & Bell Lexus No. Scottsdale for your assistance. Continued success! ”

“ Kevin was very patient and "low pressure." Buying a new car can be a stressful, but my experience at Bell Lexus was relatively painless. I will definitely recommend this company and Kevin to my friends. ”

“ We really liked Amy a lot. She did not push us like some sales people do. Everyone at Bell Lexus were really nice really went out of there way to make us feel like family. I would highly recommend them. Remember to ask for Amy she even delivered our new car which was a hour and half from Bell Lexus. ”