Bell Lexus North Scottsdale Smart Search Icon

Testimonials

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G M
Full Star Full Star Full Star Full Star Full Star
7-13-2020
G M

Dante is the deal guy.

YELP
Mary M.
Full Star Full Star Full Star Full Star Full Star
7-10-2020

I had a nice experience at the dealership yesterday. I had come in to look at a used RX350. Even though I did not made a deal I really enjoyed and appreciated the kindness and patience I experienced in dealing with Chayse Reed. Dealing with him was a pleasant experience. I hope next time my car comes available The numbers will work out. Thank you Chayse.

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Thomas Willet
Full Star Full Star Full Star Full Star Full Star
7-10-2020
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Margo Saltzman
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Margo Saltzman

I worked with Saul Monteon at this dealership. He was so professional and knoweldgeable about which vehicle would suit my needs. He went out of his way to make sure I was taken care of and patiently answered my many questions. It was an exceptional experience to work with this outstanding dealersip!

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Eric Ramsey
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Eric Ramsey

Purchasing a vehicle from Bell Lexus North Scottsdale was one of the easiest and pleasant experiences I have had. My sales consultant was Chase Reed. What I liked about working with Chase is he listened to what I was looking for. Showed me which ever vehicle I wanted to see. I actually enjoyed purchasing the vehicle instead of the normal dreadful feeling you get when dealing with car salesman. I will definitely be purchasing my next Lexus from Chase. I spent about 2 hours to have the deal completed. Most people I talk to absolutely hate car dealership as it is normally it’s a dragged out all day experience that you can’t run fast enough to get away. That was not the case here. I wasn’t able to take delivery the same day as I had prior commitments. I scheduled to pick the vehicle up the next day at 1230pm. I arrived about 30 minutes early and the vehicle was ready with a giant red bow on top. Everything just moved like clock work. I recommend Bell Lexus North Scottsdale to purchase a luxury vehicle and to ask for Chase Reed to help you.

YELP
Lisa B.
Full Star Full Star Full Star Full Star Full Star
7-9-2020

Very polite staff members. We were able to enjoy a nice lunch and coffee from the cafe inside while waiting for our vehicle. Clean and friendly environment

YELP
Isa S.
Full Star Full Star Full Star Full Star Full Star
7-9-2020

Just bought a Toyota Highlander and I can honestly say that this was the best experience I've had at a dealership. Angelina was so awesome and made the process incredible easy. Thank you!!!!

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Judi in Phoenix
Full Star Full Star Full Star Full Star Full Star
7-9-2020
Judi in Phoenix

Duarte is the most patient, kind, non pushy salesman on the planet. After I bought the car, he continued to help me learn how to use the computerized console.

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Josh Wozniak
Full Star Full Star Full Star Full Star Empty Star
7-8-2020
Josh Wozniak

EDIT: Dan Dickerson contacted me recently and offered apologies for the damaged box, missing piece, and my return trip to his parts department. He made the situation right. I appreciate his commitment to customer service and ownership of his customer’s satisfaction. Thank you, Dan, for contacting and taking care of me. Meh. I ordered a part for my vehicle and received a damaged box which was missing a critical piece. Upon discovery of the missing component, I had to travel back to the parts department to retrieve. Bell Lexus didn’t offer to make the situation right for my having to return to the dealership. Disappointing service from a reputable, luxury company.

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David F
Full Star Full Star Full Star Full Star Full Star
7-7-2020
David F

Exceptional service. Shannon was the epitome of professional and handled everything with ease and quickly got me into my service loner while my vehicle has it's alternator replaced. I live in Tulsa Ok. I've purchased 2 Lexus vehicles there. If I lived in Scottsdale you would have my business. I traveled to Scottsdale on vacation when this happened. Shannon even looked up some nearby hotels for me so that I didn't have to look. Got a nice room 5 minutes from the dealership and the golf courses I plan to play while here.

YELP
Jesus V.
Full Star Full Star Full Star Full Star Full Star
7-7-2020

Zach Adams was really helpful helping me find what I needed. He was patient and made me his number one priority. He truly enjoys working for such a great company. Tell him thanks for letting me use his private jet to get back home with my wife.

YELP
Kevitt A.
Full Star Full Star Full Star Full Star Full Star
7-5-2020

Fantastic people and service. I have owned Mercedes cars for almost 20 years. I never saw anywhere near the service with them that I see every time with Bell Lexus. I actually look forward to bringing my vehicle in to them. One time, I needed to get a trailer hitch put on my SUV. They checked on whether I had a trailer package, and then got the hitch installed on two days notice. I am now a Lexus man for the duration.

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Andrea Krueger
Full Star Full Star Full Star Full Star Full Star
7-4-2020
Andrea Krueger

Outstanding!

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Stacey Sweeney
Full Star Full Star Full Star Full Star Full Star
7-3-2020
Stacey Sweeney

Gary went out of his way to help me navigate my service package. I’d bought my car at a dealership in CA just since months ago that has since closed. Initially, it didn’t look like my package would carry over but Gary figured it all out. Can’t recommend enough.

CARGURUS
robert
Full Star Full Star Full Star Full Star Full Star
7-2-2020

great response Scott did a great job this is the kind of dealership you would like to do business with

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Pam Rothamer
Full Star Full Star Full Star Full Star Full Star
6-27-2020
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Rommel T.
Full Star Full Star Full Star Full Star Full Star
6-26-2020

It was a super hassle free car buying experience that changed my impression on car buying. The staff was excellent specially Richard our agent was very helpful and professional. He worked with us patiently and listened to what we have to say and asked. Almost a seamless transaction and got it done in a time quicker that me and wife expected. Got the vehicle we need. Mark was also very helpful and very detail in explaining the finance portions and provided information about the processes. I recommed you see Richard and Mark for a relaxed car buying experience. Thank you guys.

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Robbi Urban
Full Star Full Star Full Star Full Star Full Star
6-25-2020
Robbi Urban

Very personable, and answered all questions and concerns. It was a very good experience for us

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Curtis Fox
Full Star Full Star Full Star Full Star Full Star
6-22-2020
Curtis Fox

Very good experience. Gary and Dan were great Great price on the car very 😊 happy

YELP
James S.
Full Star Full Star Full Star Full Star Full Star
6-22-2020
James S.

It's a pure pleasure to have my car serviced at Bell Lexus. I was not only able to book my appointment online but I was able to get the first time and date as requested. The service is simply great. It's not cheap but it is Lexus. If I call and leave a message they always call me back in a timely manner. The service is always done on time and I always get follow up calls from the service manager. Highly recommend Bell Lexus.

YELP
Sherry S.
Full Star Full Star Full Star Full Star Full Star
6-22-2020

Love Bell Lexus. Gary K in service is great. Always responds quickly. Everyone here is so nice and helpful. Will always take me car here and purchase my next one here too

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Kurt Maahs
Full Star Full Star Full Star Full Star Full Star
6-19-2020
Kurt Maahs

Chayse Reed was great. Straightforward to deal with. From test drive to close, no pressure, no issues.

YELP
Joyce B.
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Joyce B.

Recently bought a Lexus sedan from sales rep Chase Reed. He was very professional to work with and knew everything we wanted to know about a Lexus. We enjoyed his no rush, no push to close the deal attitude. Chase located the vehicle that we were looking for and working with him during the sales process was very comfortable. Would recommend Chase to anyone in the market for a vehicle.

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Glenn Scarpelli
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Glenn Scarpelli

I just got my third Lexus from Bell Lexus N Scottsdale. I love working with them! My sales rep Angelina Dang is superb. During this pandemic, she assisted me in doing the entire transaction through emails and texts. She sent me pics and videos of different cars on the lot until I found the perfect choice for ME! I even did all admin working with Daniel in their finance dept on line and by phone. Filling out all the paperwork through the links they sent me was so easy. I live two hours North in Sedona... Angelina delivered my beautiful NEW vehicle right to my door and picked up my previous Lexus too. She couldn't have been sweeter or more professional. The whole experience was an A+ !!! I highly recommend the team at Bell Lexus N.S.

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Ryan Jacoby
Full Star Full Star Full Star Full Star Full Star
6-14-2020
Ryan Jacoby

I recently purchased a vehicle from Bell Lexus in Scottsdale, Richard Von Braun and the entire support staff were great to deal with. Professional and straight forward. Thank you

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Patricia Cascio
Full Star Full Star Full Star Full Star Full Star
6-12-2020
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Kitty Schaefer
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Kitty Schaefer

If you want a great experience buying a car, Kevin Wilson at Bell Lexus was great working with.

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Jean McAllister
Full Star Full Star Full Star Full Star Full Star
6-11-2020
Jean McAllister

Our Lexus sales associate, Saul Monteon, made my first Lexus acquisition easy and painless.he was very knowledgeable about the lease versus purchase options, and provided excellent customer service afterwards. I’d highly recommend him to friends and family!

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Leonard Jeffery
Full Star Full Star Full Star Full Star Full Star
6-10-2020
Leonard Jeffery

Wow! I've Never had a car buying experience that was ACTUALLY not like a day that has killed you. Richard was calm, listened, and was willing to go above and beyond to make sure I was happy. I even told him humbly I didn't want him to go out of his way for something and he genuinely was like, "no really, I like doing my job and I don't mind at all." He was willing to get the deal done and it actually wasn't an all day deal either. I've never left a google review for a car dealership but if you were interested in a dealership that doesn't feel like a salesmanship and you want to go see Richard with Bell Lexus! Thank you Richard:)

GOOGLE
Ashish Vaidya
Full Star Full Star Full Star Full Star Empty Star
6-10-2020
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Ronda Silver
Full Star Full Star Full Star Full Star Full Star
6-9-2020
Ronda Silver

They always do a great job. Love my car, service dept. Is amazing!

GOOGLE
Cheryl Smiley
Full Star Full Star Full Star Full Star Full Star
6-9-2020
Cheryl Smiley

Tom Koutsalas is an excellent sales associate! 🏆🏆🏆🏆 Tom generally cares about his customers and treats them like your part of his family! Thank You again, Tom, I ❤ my Lexus!

YELP
M T.
Full Star Full Star Full Star Full Star Full Star
6-5-2020
M T.

Excellent service as always. Today I saw Zack in accessories and received exceptional service with professionalism, friendliness that made me feel welcomed. He was knowledgeable of items for each model vehicle and made sound recommendations. He was very nice and represented the dealership ethically. Dieter is my go to first point of contact in service. He's the best ever with exceptional customer service skill sets. He provides impeccable service as a customer. I'm very pleased with this Dealership.

YELP
David D.
Full Star Full Star Full Star Full Star Full Star
6-4-2020

Lexus is always the best. Speed by Parts, quick search for availability, matched the internet price, out the door fast. Always clean, always friendly, top notch service. Zach did great!

GOOGLE
Kris Peel
Full Star Full Star Full Star Full Star Full Star
5-30-2020
YELP
Eugene D.
Full Star Full Star Full Star Full Star Full Star
5-29-2020

Great service! Very pleased with the attention to detail on my account.

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La Quetta J.
Full Star Full Star Full Star Full Star Empty Star
5-28-2020

Great customer service from Zach in parts and accessories. Always a great experience when I show up.

YELP
Bob S.
Full Star Full Star Full Star Full Star Full Star
5-28-2020
Bob S.

Nick in the service department is top notch. He take the extra time to make sure you've had all your needs met and are satisfied. He always offer me a free rental car which makes leaving your car behind hassle free. Inside the dealership there is a cafe offering free coffee and snacks. Everyone is extremely friendly and professional even calling me by my first name. Truly a unique experience. Can't say enough great things about them. I will be back to buy a car from them when the time is right,

YELP
Michael O.
Full Star Full Star Full Star Full Star Full Star
5-28-2020
Michael O.

I just got my 2006 Lexus GS 300 from the service department. I had become increasing frustrated with " check engine", "check VSC" light. The service department took time to diagnose, fix the problem and test the vehicle for an entire day. My service advisor Mel, was incredible. He was very courteous, polite, patient and thorough. I was treated like royalty. I will recommend this dealership to any Lexus owner looking for the best dealership experience.

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Alban Malaj
Full Star Full Star Full Star Full Star Full Star
5-27-2020
Alban Malaj

Bell Lexus sets the bar high for helping you get the car you want! I’ve never felt more comfortable and welcome at a dealership. Doreen Fischer really made our experience stress-free and easy! She worked with us to get the perfect car we wanted - IS 350 Sport. Impressive dealership!

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Beth Hanzal
Full Star Full Star Full Star Full Star Empty Star
5-27-2020
Beth Hanzal

I worked with Saul M when I purchased my car at Bell Lexus. I had visited Bell Lexus in February and expressed to Saul that I was interested in an all-wheel drive. I was impressed that he remembered this detail and contacted me in April when an all- wheel drive became available. I was not in Phoenix when I purchased this car which made it more challenging but Saul ensured the execution went smoothly. He became involved with all the details from purchase to shipping. The dealership has a lot of inventory and the sales team is committed to helping an individual find the right car!

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Rosa Z
Full Star Full Star Full Star Full Star Full Star
5-24-2020
Rosa Z

My husband and I purchased a car at Bell Lexus Scottsdale. John Easter was our sales consultant. He is a great guy and made the whole process a pleasure. The technology and delivery specialist, Chloe Burns was very friendly, knowledgeable, and took her time to answer all of our questions. She is excellent and overall we had a very positive experience. We definitely recommend Chloe and John at this location.

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Michelle Gates
Full Star Full Star Full Star Full Star Full Star
5-24-2020
Michelle Gates

Excellent customer service and overall experience when purchasing my new Lexus from David Noonan. I highly recommend this dealership and sales personnel.

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Marys tucker
Full Star Full Star Full Star Full Star Full Star
5-24-2020