Bell Lexus North Scottsdale Smart Search Icon
SERVICE DEPARTMENT

Our Location

Bell Lexus North Scottsdale
18555 North Scottsdale Rd.
Scottsdale , AZ 85255

Service: 480-566-6785
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Service

Pick Up and Delivery

Let us pick up your vehicle and deliver it back. Ask your Service Consultant for details.

Meet Our Service Staff

Fixed Operations Director SCOTT OSTLER
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480-502-5000
Fixed Operations Director
SCOTT OSTLER
Service Consultant DEBORAH  HOGUE
X
I have been with Bell Lexus since 2004, and have been in the automotive industry since 1985. I consider myself more of an early bird than a night owl, and the farthest I have ever been away from home is London, England. *Do you have any pets? Yes, I have two five-pound poodles*
(480) 502-5000 | (602) 540-7827
Service Consultant
DEBORAH HOGUE
Service Consultant DAVID  BONNELL
X
I have worked at Bell Lexus for 13 years, and have been in the automotive industry for over 30 years. I love to travel, and the farthest I have ever been from home is Australia, New Zealand, and Europe. I also enjoy country music and classic rock. *Do you have any pets? I have two dogs, 4 horses, and a donkey*
(480) 502-5000 | (602) 540-7820
Service Consultant
DAVID BONNELL
Service Consultant ERIC  WILLIS
X
I have been working for Bell Lexus for 15 years, and am originally from California. I consider myself to be an early bird, and I believe the best way to start the day is to wake up, alive and healthy. *What is the farthest you have ever been away from home? 2,521 miles.*
(480) 502-5000 | (602) 540-7829
Service Consultant
ERIC WILLIS
Service Consultant SHANNON  TUDOR
X
I have been with Bell Lexus for almost eight years. My favorite genre of music is rock and roll, I have "Paint it Black" by the Rolling Stones completely memorized. I love to cook, garden, and plan parties. The best piece of advice I have ever received is, if the plan doesn't work, change the plan, but never the goal. *What is the farthest you have ever been from home? Austria*
(480) 502-5000 | (602) 540-6817
Service Consultant
SHANNON TUDOR
Service Consultant DIETER  NICKELSBERG
X
I have worked at Bell Lexus for six years, and have been in the automotive industry for 25 years. I have two terriers named Max and Ivy, and I believe that the best way to start the day is with a trip to the gym. I consider myself a huge Dallas Cowboys fan. *What is your favorite food? Street tacos*
(480) 502-5000 | (602) 920-6940
Service Consultant
DIETER NICKELSBERG
Service Consultant GARY  KREUTZ
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I have been with Bell Lexus for six years and have been in the automotive business for over 30 years. I have nine children, and 14 grandchildren, and enjoy working with classic cars in my spare time. I am definitely an early bird, and I believe the best way to start the day is with a good breakfast. *What is the farthest you have ever been from home? Russia*
(480) 502-5000 | (480) 522-4995
Service Consultant
GARY KREUTZ
Service Consultant MIKE  FISHER
X
I have worked with Bell Lexus for six years, and in the automotive industry for over 30 years. I am a husband and a father, and love the work I do as a service advisor. I enjoy golfing in my limited spare time. The luckiest thing to have ever happened to me is the time I won a set of Ping golf balls in a “closest to the pin” competition. I am a very motivated person, and the best piece of advice I have ever received is to always have something to chase. *What are you absolutely determined to do? Skydive one day.*
(480) 502-5000 | (602) 708-4712
Service Consultant
MIKE FISHER
Service Consultant MARTIN  NADIRSHA
X
I have been in the automotive industry for over 5 years, and I take pride in my work and customer service with Lexus because I drive a Lexus myself. My lifelong hobbies include auto racing and cooking. I always start my day with exercise and a reflection of the day ahead. *What is your favorite food? Bone-in ribeye.*
(480) 502-5000 | (602) 689-5327
Service Consultant
MARTIN NADIRSHA
Service Consultant GARY  WONNER
X
I have been with Bell Lexus for four years. I started my career in our car wash and have moved up to become an internal service advisor. I am a contracted musician, and love to play the drums in my spare time. *What are you absolutely determined to do? Be the best husband and father that I can.*
(480) 502-5000 | (480) 930-6014
Service Consultant
GARY WONNER
Service Consultant MEL  MUSARRA
X
I have been with Bell Lexus for eight years, and in the automotive industry for 45 years. I am a very family-oriented person; my wife and three children mean the most to me in life. *Do you have any pets? I have a dog named Dino, after Dean Martin*
(480) 502-5000 | (602) 826-5624
Service Consultant
MEL MUSARRA
Service Consultant NICK AMAR
X
I have been with Bell Lexus since 2018 and I have been in the automotive industry for over 20 years. I am originally from a small town in Idaho and love all things outdoors related, especially camping and exploring with my family. I've been passionate about cars since I was a child. My favorite thing about the Lexus brand is most certainly all of the Lexus owners I get to meet on a daily basis. The best piece of advice I have ever received is, "It is nice to be important, but it is more important to be nice".
(480) 502-5000 | (602) 540-7834
Service Consultant
NICK AMAR
Internal Service Consultant LEAH CRENSHAW
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I have been with Bell Lexus since January of 2015. I first started in our café, and then shortly after, I was promoted to our front parts counter & Boutique. I worked in that position for about a year and a half before joining the technology team. Recently, I was promoted to the service department as an Internal Service Consultant. When time permits, I love being outdoors. It doesn’t matter whether I’m hiking, camping, or off-roading! ~ What would you do if time and money weren’t an issue? I would travel in order to embrace other cultures and explore the beauty of the world! ~
(480) 502-5000 | (602) 910-1419
Internal Service Consultant
LEAH CRENSHAW

Contact Information


Dante is the deal guy.

- G M, GOOGLE

I had a nice experience at the dealership yesterday. I had come in to look at a used RX350. Even though I did not made a deal I really enjoyed and appreciated the kindness and patience I experienced in dealing with Chayse Reed. Dealing with him was a pleasant experience. I hope next time my car...

- Mary M., YELP

I worked with Saul Monteon at this dealership. He was so professional and knoweldgeable about which vehicle would suit my needs. He went out of his way to make sure I was taken care of and patiently answered my many questions. It was an exceptional experience to work with this outstanding dealersip!

- Margo Saltzman, GOOGLE

Purchasing a vehicle from Bell Lexus North Scottsdale was one of the easiest and pleasant experiences I have had. My sales consultant was Chase Reed. What I liked about working with Chase is he listened to what I was looking for. Showed me which ever vehicle I wanted to see. I actually enjoyed...

- Eric Ramsey, GOOGLE

Very polite staff members. We were able to enjoy a nice lunch and coffee from the cafe inside while waiting for our vehicle. Clean and friendly environment

- Lisa B., YELP

Just bought a Toyota Highlander and I can honestly say that this was the best experience I've had at a dealership. Angelina was so awesome and made the process incredible easy. Thank you!!!!

- Isa S., YELP

Duarte is the most patient, kind, non pushy salesman on the planet. After I bought the car, he continued to help me learn how to use the computerized console.

- Judi in Phoenix, GOOGLE

EDIT: Dan Dickerson contacted me recently and offered apologies for the damaged box, missing piece, and my return trip to his parts department. He made the situation right. I appreciate his commitment to customer service and ownership of his customer’s satisfaction. Thank you, Dan, for contacting...

- Josh Wozniak, GOOGLE

Exceptional service. Shannon was the epitome of professional and handled everything with ease and quickly got me into my service loner while my vehicle has it's alternator replaced. I live in Tulsa Ok. I've purchased 2 Lexus vehicles there. If I lived in Scottsdale you would have my business. I...

- David F, GOOGLE

Zach Adams was really helpful helping me find what I needed. He was patient and made me his number one priority. He truly enjoys working for such a great company. Tell him thanks for letting me use his private jet to get back home with my wife.

- Jesus V., YELP

Fantastic people and service. I have owned Mercedes cars for almost 20 years. I never saw anywhere near the service with them that I see every time with Bell Lexus. I actually look forward to bringing my vehicle in to them. One time, I needed to get a trailer hitch put on my SUV. They checked on...

- Kevitt A., YELP

Outstanding!

- Andrea Krueger, GOOGLE

Gary went out of his way to help me navigate my service package. I’d bought my car at a dealership in CA just since months ago that has since closed. Initially, it didn’t look like my package would carry over but Gary figured it all out. Can’t recommend enough.

- Stacey Sweeney, GOOGLE

great response Scott did a great job this is the kind of dealership you would like to do business with

- robert, CARGURUS

It was a super hassle free car buying experience that changed my impression on car buying. The staff was excellent specially Richard our agent was very helpful and professional. He worked with us patiently and listened to what we have to say and asked. Almost a seamless transaction and got it done...

- Rommel T., YELP

Very personable, and answered all questions and concerns. It was a very good experience for us

- Robbi Urban, GOOGLE

Very good experience. Gary and Dan were great Great price on the car very 😊 happy

- Curtis Fox, GOOGLE

It's a pure pleasure to have my car serviced at Bell Lexus. I was not only able to book my appointment online but I was able to get the first time and date as requested. The service is simply great. It's not cheap but it is Lexus. If I call and leave a message they always call me back in a timely...

- James S., YELP

Love Bell Lexus. Gary K in service is great. Always responds quickly. Everyone here is so nice and helpful. Will always take me car here and purchase my next one here too

- Sherry S., YELP

Chayse Reed was great. Straightforward to deal with. From test drive to close, no pressure, no issues.

- Kurt Maahs, GOOGLE

Recently bought a Lexus sedan from sales rep Chase Reed. He was very professional to work with and knew everything we wanted to know about a Lexus. We enjoyed his no rush, no push to close the deal attitude. Chase located the vehicle that we were looking for and working with him during the sales...

- Joyce B., YELP

I just got my third Lexus from Bell Lexus N Scottsdale. I love working with them! My sales rep Angelina Dang is superb. During this pandemic, she assisted me in doing the entire transaction through emails and texts. She sent me pics and videos of different cars on the lot until I found the perfect...

- Glenn Scarpelli, GOOGLE

I recently purchased a vehicle from Bell Lexus in Scottsdale, Richard Von Braun and the entire support staff were great to deal with. Professional and straight forward. Thank you

- Ryan Jacoby, GOOGLE

If you want a great experience buying a car, Kevin Wilson at Bell Lexus was great working with.

- Kitty Schaefer, GOOGLE

Our Lexus sales associate, Saul Monteon, made my first Lexus acquisition easy and painless.he was very knowledgeable about the lease versus purchase options, and provided excellent customer service afterwards. I’d highly recommend him to friends and family!

- Jean McAllister, GOOGLE

Wow! I've Never had a car buying experience that was ACTUALLY not like a day that has killed you. Richard was calm, listened, and was willing to go above and beyond to make sure I was happy. I even told him humbly I didn't want him to go out of his way for something and he genuinely was like, "no...

- Leonard Jeffery, GOOGLE

They always do a great job. Love my car, service dept. Is amazing!

- Ronda Silver, GOOGLE

Tom Koutsalas is an excellent sales associate! 🏆🏆🏆🏆 Tom generally cares about his customers and treats them like your part of his family! Thank You again, Tom, I ❤ my Lexus!

- Cheryl Smiley, GOOGLE

Excellent service as always. Today I saw Zack in accessories and received exceptional service with professionalism, friendliness that made me feel welcomed. He was knowledgeable of items for each model vehicle and made sound recommendations. He was very nice and represented the dealership...

- M T., YELP

Lexus is always the best. Speed by Parts, quick search for availability, matched the internet price, out the door fast. Always clean, always friendly, top notch service. Zach did great!

- David D., YELP

Great service! Very pleased with the attention to detail on my account.

- Eugene D., YELP

Great customer service from Zach in parts and accessories. Always a great experience when I show up.

- La Quetta J., YELP

Nick in the service department is top notch. He take the extra time to make sure you've had all your needs met and are satisfied. He always offer me a free rental car which makes leaving your car behind hassle free. Inside the dealership there is a cafe offering free coffee and snacks. Everyone is...

- Bob S., YELP

I just got my 2006 Lexus GS 300 from the service department. I had become increasing frustrated with " check engine", "check VSC" light. The service department took time to diagnose, fix the problem and test the vehicle for an entire day. My service advisor Mel, was incredible. He was very...

- Michael O., YELP

Bell Lexus sets the bar high for helping you get the car you want! I’ve never felt more comfortable and welcome at a dealership. Doreen Fischer really made our experience stress-free and easy! She worked with us to get the perfect car we wanted - IS 350 Sport. Impressive dealership!

- Alban Malaj, GOOGLE

I worked with Saul M when I purchased my car at Bell Lexus. I had visited Bell Lexus in February and expressed to Saul that I was interested in an all-wheel drive. I was impressed that he remembered this detail and contacted me in April when an all- wheel drive became available. I was not in...

- Beth Hanzal, GOOGLE

My husband and I purchased a car at Bell Lexus Scottsdale. John Easter was our sales consultant. He is a great guy and made the whole process a pleasure. The technology and delivery specialist, Chloe Burns was very friendly, knowledgeable, and took her time to answer all of our questions. She is...

- Rosa Z, GOOGLE

Excellent customer service and overall experience when purchasing my new Lexus from David Noonan. I highly recommend this dealership and sales personnel.

- Michelle Gates, GOOGLE
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